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Privacy Policy

PRIVACY POLICY

At CUTE KITCHEN LTD your privacy is important to us. We are committed to protecting your privacy when managing your personal information. We have policies and procedures to ensure that all personal information is handled carefully and securely in accordance with the Kenya Personal Data Protection Act.

 

COLLECTION OF INFORMATION

The types of information that we collect from you will depend on the circumstances of collection and on the service that we are providing to you.

The Personal information type of personal information collected will be directly related to the specified purpose it has been collected for. How much of your personal information that you choose to disclose to us is completely up to you. The only way we know something about you personally is if you provide it to us. However, failure to provide certain information may result in us being unable to provide you with the relevant product or service. We will make you aware of the purpose for which we collect the personal information and, where possible, the consequences of not providing it  at the time of collection.

Sensitive Information

We do not generally collect sensitive information as defined under the Privacy Act, such as racial or ethnicity information, political opinions or associations, criminal records or health information. However, subject to obtaining your prior consent, we may collect sensitive information from you in the course of considering an application for employment.

Unsolicited Information

Where unsolicited information is received by us(such as through our Facebook page) we will determine, within a reasonable period of time, whether or not we would be permitted to collect under KPDP Act. If it would not be permitted for us to collect the information, we will destroy the information or ensure it is de-identified as soon as practicable. Otherwise, we may retain the information in accordance with the terms of this policy. 

Unsolicited Information

We may also collect information about visitors to our website(s). For example, we may collect:

1. Statistical information about the number of visitors to the websites and the date, time and duration of visits;
2. The name of the domain/URL from which you access our websites;
3. The internet protocol address.
 
However, we do not collect information about the identity of the visitors unless they voluntarily provide that information.
 

METHOD OF COLLECTION

Personal information will only be collected through lawful and fair means and not in an unreasonably intrusive way.

We collect your personal information when you deal with us directly, including via our website or our Facebook page, via forms or correspondence (i.e by mail or email), over the phone or in person.

We may also collect information through our related bodies corporate and our third party service providers ( such as data relating to survey responses) so that we may provide a better or more relevant product to you. 

USE OF INFORMATION

address. We will use the information you have chosen to provide us for the purpose for which you provided it or a related secondary purpose which you would reasonably expect. We will not use it for any other purpose without your consent, unless permitted or required by Law.

Generally, we will use your personal information for the following purposes:

1. Providing the products and/or services you have requested from us including for example:

 – To process sales transactions (whether in store or online);

 – To deliver the products or services to you;<.li>

 – To register you for a service requested by you, such as our newsletter(s) and e-newsletters, mail outs, rewards program(s) or competitions and administering such services;

 – To manage warranty claims;

 – To process refunds; and

 – To respond to any inquiries, feedback or complaints made by you; and

2. Direct marketing of products and services which we believe may interest you, including product updates and developments, special events or promotions;

3. Assisting us to improve our products and services and making them more relevant to you;

4. Assisting us to improve our website(s) or Facebook page;.

5. Processing and assessing employment applications for current and future positions;

6. Otherwise managing our internal business operations and processes.

WHAT RIGHTS DO YOU HAVE OVER YOUR DATA?

We may disclose your personal information to:

1. Contractors and third party service providers on a confidential basis that we use in the ordinary course of our business to assist with the delivery of our products or services. This includes organizations such as marketing agencies, data processing companies, printing and mailing houses, delivery companies, data storage companies (which may use cloud computing storage systems which have the potential to make your personal information accessible by overseas entities) or finance agencies or debt collection agencies.

2. Other members of our corporate group for marketing purposes (subject to obtaining your prior consent);

3. Government authorities or other third parties as required by law; or

4. Any other purpose that you have consented to.

NO SALE OF PERSONAL INFORMATION

Under no circumstances will we sell or receive payment for licensing or disclosing your personal information

SECURITY

The security of your information is important to us. We operate secure data networks that are designed to protect your privacy and security. When we have collected information about you it cannot be seen or modified by anyone else. We have implemented generally acceptable standards of technology and operational security to ensure personal information (in both physical and electronic form) is protected against loss, misuse, interference and unauthorized access.
 
Only authorized personnel and contractors are provided access to personal information and have agreed to ensure the confidentiality of this information. Reasonable steps are taken to destroy or permanently de-identify any personal information that is no longer required.
 

We review and update our security measures in light of current technologies. You should however be aware that the internet is not a secure environment and information sent via the internet (including email) cannot be guaranteed to be totally secure.

CONTACT PRIVACY OFFICER

Please contact our Privacy Officer on the contact details below if you would like to:
 
1. Inquire about or request access and/or update your personal information; or
2. Report an alleged breach of your privacy rights or make a complaint:

3. Talk to our Privacy Officer about our Privacy Policy

Please contact:
Post: Privacy Officer, CUTE KITCHEN LTD, Victoria Courts Compound, MSA Rd.
Telephone: 0780 880 777
E-mail: info@cutekitchen.shop

Cute Kitchen Ltd

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